Get Solutions on Standard Customer Queries on AVG Products:- Www.Avg.Com/Retail

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 With AVG antivirus, you will be able to prevent viruses attacking your computing device as well as protect your valuable data from the cyber criminals and hackers. AVG is the most recommended antivirus software widely utilized. You can visit the AVG official website in order to purchase the AVG product online at www.avg.com/retail. AVG has designed various type of online security platform suitable for every device.

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In order to get complete protection from malware, virus and phishing sites, you need AVG software, which will secure your data and will keep your device virus-free. To deploy the antivirus on your device, you can visit avg.com/retail in order to download, install and activate AVG products.

 

You can also activate the AVG products via www.avg.com/activate by providing AVG activation code, which is a 25-digit product key used to access the licensed product. You can buy the product by following both offline and online process. The trial version of AVG product is also available online and comes up with a validity of 30 days.

 

While you download AVG antivirus, you might encounter some errors or issues in the process. Below are some queries mentioned along with a suitable response:-

 

How can you update My AVG Account email address?

  • You have to login your AVG Account first via avg.com/retail
  • Select the ‘My AVG Account’ option visible at the top of your My AVG Account page and then click on the ‘My Profile’
  • Click on the ‘Update’ option visible at the top of the AVG Account information section
  • Now, enter your new e-mail address and then click on the ‘Save’ option

How can you change your AVG My Account password?

  • You have to sign in to your AVG account
  • Select the ‘My AVG Account’ option visible at the top of your My Account page and then click on the ‘My Profile’
  • Click on the ‘Update’ option visible at the top of the AVG Account information section
  • Now, enter your new password and then click on the ‘Save’ option

How can you access My Account, when it is locked?

  • Click on the ‘Get Support’ option visible at the bottom of any page on the AVG official website www.avg.com/retail.
  • Now, click on the ‘Go to Consumer Service’ option visible under the Customer Service section.
  • Now, click on the ‘Chat and Email’ or ‘Customer Service, and follow the instructions on-screen

How can you update your billing information?

  • Log in to your AVG account
  • Select the ‘My AVG Account’ option visible at the top of your My Account page and then click on the ‘My Profile’
  • Click on the ‘Update’ option visible at the top of the Billing information section.
  • Enter your credit card details and the billing address, then click ‘Save’

How can you turn Auto-Renewal on or off?

  • Log in to your AVG account via avg.com/retail
  • Select ‘My AVG Account’ option and then click on the ‘Auto-Renewal Settings’, visible at the top of your My AVG Account page.
  • Now follow the on-screen instruction to turn the auto-renew on or off.

How do I renew the AVG antivirus when the subscription has expired?

  • Log in to your AVG account via avg.com/retail
  • Select ‘My AVG Account’ option and then click on the ‘Subscriptions’, visible at the top of your My Account page.
  • Now click ‘all expired’ option to see whether your subscription has expired or not.
  • Click on the ‘View active’ option see your subscriptions that have not yet expired
  • Now, look for the subscription, which you need to renew and then click on the ‘Renew’ option.

How can you buy extra licenses for the additional devices?

  • Log in to your AVG account via avg.com/registration
  • Select ‘My Account’ option and then click on the ‘Subscriptions’, visible at the top of your My Account page.
  • Now look for the subscription which you want to add to get a license and then click on the ‘Buy more licenses’

How can you get a refund if you accidentally bought other AVG product by chance?

  • Log in to your AVG account via avg.com/retail
  • Click on the ‘Get Support’ option visible at the bottom of your My AVG Account page
  • Now click on the ‘Go to consumer Service’ option, under the Customer Service section
  • Now click on the ‘Chat and E-mail’ or ‘Customer Care Service, and then follow the instructions on-screen.

Note: – You can request a refund within 30 days of purchasing a AVG product online via www.avg.com/retail.

 

Conclusion

While downloading, installing and activating AVG software you might face some issues, or might have some queries regarding the process of deploying AVG subscription. Some of the common issues and the solutions are mentioned above, that you need to keep in mind after you decide to purchase a AVG product online.

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